Online Banking FAQs

  • How do I change my contact details and settings?

    On the home screen, click settings at the top right hand side of the screen and click 'change your details & preferences'.

  • If I change/update my details, will you do a call back to check these changes?

    Yes a member of Customer Services  will contact you to confirm the changes.

  • How do I change my password?

    On the home screen, click settings at the top right hand side of the screen and click 'change your details & preferences'.

  • Can I change my User ID?

    No, this is generated by our banking system per customer and cannot be amended.