Existing Mortgages FAQs

  • How can I change my address and/or contact details?

    You can change your address by completing the change of address form on our website.

    Additionally, please send a certified copy or an original proof of address, which contains both your name and the new address, for example a bank statement or a utility bill. This needs to be dated within the last three months.

  • Can I change my payment date?

    Currently we operate on two dates for payment: the 1st and 10th of each month. If you would like to change your payment date you can telephone the Post Offer Team on +44 (0) 1481 712279 or email them at: mortgageservices@skiptoninternational.com to request a change.

  • How do I change my direct debit that I have with you?

    You can change the direct debit account you have with us by simply completing the direct debit mandate form which can be found on the Forms section of our website and then send it to mortgageservices@skiptoninternational.com.