Customer Reviews for Skipton International
Our overall score: 4.6/5
Dec 11 2018 - 21:28
Savings
Customer Service Review:
It was streamlined and an easy process
Product Review:
Pleased with the rate of return
Dec 11 2018 - 21:24
Savings
Customer Service Review:
Excellent - always efficient & helpful when calling
Dec 11 2018 - 20:53
Savings
Customer Service Review:
I had cause to interact with at least three of the team at Skipton International in the course of opening some accounts, and each was personable, professional, knowledgeable, and outstanding in their area of expertise.
Product Review:
Competitive interest rates, combined with flexible notice periods. Just what we needed.
Dec 11 2018 - 20:42
Savings
Customer Service Review:
Skipton was very accommodating to my needs. Easy to do transactions with.
Dec 11 2018 - 20:40
Savings
Customer Service Review:
Attentive, knowledgeable and courteous service
Product Review:
Excellent in these tough times
Dec 11 2018 - 20:35
Savings
Customer Service Review:
Pleasant manner, with all matters dealt with and answered with efficient explanations.
Product Review:
Good
Product Review:
Good
Dec 11 2018 - 20:17
Savings
Customer Service Review:
My queries were answered promptly and without fuss.
Documentation arrived as and when expected.
No surprises whatsoever.
A professional and personal a service - thanks.
Product Review:
It's what I was looking for.
Dec 11 2018 - 20:05
Savings
Customer Service Review:
They were very patient in sorting my residential address before a satisfactory result was obtained.
Product Review:
I am a new customer and it is far too early to give an opinion
Dec 11 2018 - 20:00
Savings
Customer Service Review:
Skipton is very efficient and very reliable,.no worries.An excellent bank.
Just thought after three years and future investment I would qualify for a loyalty rate
Dec 11 2018 - 19:45
Savings
Customer Service Review:
Nice to speak to a person who knew what they were talking about and was not just another callcenter. Rates are decent for offshore. Opening the account was easy.
Dec 11 2018 - 19:28
Savings
Customer Service Review:
Need an online presence as I cannot check my money until my account matures.
Product Review:
Excellent
Dec 11 2018 - 08:46
Mortgage
Customer Service Review:
Mostly good... but all communication had been with my wife and her name was first on the aplicatuon so why were only her (male) partner's details sent to the conveyancer? Is Skipton International really that sexist?
Also a few hassles with wanting things in formats that weren't specified upfront... a few more details could have saved a lot of hassle.
Product Review:
Fairly competative and the only option available from anyone!
Dec 9 2018 - 12:40
Mortgage
Customer Service Review:
Very professional service, the whole process was made to be very easy.
Product Review:
Good
Product Review:
Excellent
Dec 5 2018 - 21:09
Mortgage
Customer Service Review:
As a first time buyer I was treated so well and talked through all options available with Skipton. On a personal level Lucy Munroe was incredible from start to finish from helping me with my application to following up with lawyers to ensure all was in order for completion
Product Review:
I chose skipton as the product options were more varied than other providers. Equally the application fee waiver offer really helped towards the property purchase and as a first time buyer this was so attractive
Dec 5 2018 - 14:21
Mortgage
Customer Service Review:
Absolutely excellent service. Very responsive and helpful with my mortgage
Product Review:
Excellent
Dec 5 2018 - 13:57
Mortgage
Customer Service Review:
Our application was dealt with in a polite, professional and extremely efficient manner. We were kept informed of any developments at every step along the way and whilst applying for a mortgage can be quite stressful, my wife and I felt the complete opposite!
Product Review:
Excellent
Nov 14 2018 - 15:23
Savings
Customer Service Review:
I simply requested tax certificates for the UK financial year and they couldn't be provided....
Product Review:
I'm unhappy with the savings rates and speed of reacting to base rate rises
Nov 12 2018 - 17:40
Savings
Customer Service Review:
I already have a mortgage with Skipton yet I had to provide Proof of Identity as though I were a new customer- seems strange.
On top of that I had to produce a lot of evidence as to how I got the money which almost made me go elosewhere.
Product Review:
Good interest rate for me to invest my money