Customer Reviews for Skipton International | Page 6
Our overall score: 4.6/5
Sep 14 2020 - 07:33
Savings
Customer Service Review:
I can't find how to make my feedback anonymous, therefore I am not completing this questionnaire.
Sep 14 2020 - 07:31
Savings
Customer Service Review:
Always ready to talk things through, polite and they treated us like people not customers.
Product Review:
Given the times we are in, we got the best interest rate possible.
Product Review:
Good
Sep 10 2020 - 18:31
Savings
Customer Service Review:
The best low risk returns in interest, very complicated on line banking
Product Review:
Good
Sep 10 2020 - 11:55
Savings
Customer Service Review:
Very helpful on the telephone and answered my questions
Product Review:
The savings account has reasonable interest rate in these exceptional times. However I had to spot this account and change over from my existing account with a lower rate. I really think that this should be pointed out and done automatically for existing customers and not just for new customers.
Sep 10 2020 - 07:08
Savings
Customer Service Review:
Easy to contact.No holding on the phone “while we try to connect you” voice. No problems at all with the transaction by post.
Product Review:
Although skipton have better rates than most high street banks a higher rate would be even bette!
Sep 9 2020 - 18:44
Savings
Customer Service Review:
simple --straight forward -- format --- for us.
Product Review:
Good
Product Review:
Unbeatable interest rates backed up by depositor protection
Sep 8 2020 - 12:25
Savings
Customer Service Review:
Yes, prompt efficient service . Pleasantly undertaken with good communication
Product Review:
Good product with good communication
Sep 8 2020 - 10:47
Savings
Customer Service Review:
Although I have online access to my accounts I do not always have reliable internet access or mobile phone (I am a Captain in Merchant Navy so am away from home - and land - for at least 6 months of the year) so phoned up to make quite a few changes to my accounts. I spoke at length with Natalie and everything went perfectly and clearly - which was also followed up by a confirming email
Product Review:
I was juts rolling over existing long term savings accounts and pleased at the competitive interest rate offered
Sep 8 2020 - 09:58
Savings
Customer Service Review:
THEY PROVIDE A GOODLEVEL OF CUSTOMER CARE
Product Review:
POOR INTEREST RETURN. I WOULD LIEK TO SEE MORE STRUCTURED PRODUCTS
Sep 8 2020 - 09:23
Savings
Customer Service Review:
Very Helpful.well explained options.very satisfied for the past 3 Years with the service.
Product Review:
A good return on investment.
Sep 8 2020 - 07:19
Savings
Customer Service Review:
Very good service. Transaction were seamlessly.
Product Review:
Excellent
Sep 8 2020 - 02:02
Savings
Customer Service Review:
I like your personal service, which is rare in these times of impersonal internet banking.
Sep 8 2020 - 00:05
Savings
Customer Service Review:
Excellent phone Service, extremely helpful on what was on offer .
I was guided through time frames in this Covid time .This was critical .
I love the simplicity and friendliness of Skipton’s agents when compared to others
Product Review:
In these hard economic times , the product we chose we felt was reasonable ,particularly compared to otherCompanies. We continue to deal with Skipton after many years.
Response from Skipton International:
Thank you for your feedback. Our team appreciate your time and are happy you are satisfied with our services.
Thank you for your feedback. Our team appreciate your time and are happy you are satisfied with our services.
Sep 7 2020 - 21:28
Savings
Customer Service Review:
The contact was simple the approach and attitude was sensible, commercial and practical.
Product Review:
Good
Product Review:
Excellent
Sep 7 2020 - 19:17
Mortgage
Customer Service Review:
They were very efficient and dealt with everything very quickly
Product Review:
Managed to obtain the amount we wanted at a very reasonable rate
Sep 7 2020 - 18:10
Savings
Customer Service Review:
The lady we spoke to on the phone was very helpful. The transfer of our existing account to a new account was very straight forward.
Sep 7 2020 - 18:03
Savings
Customer Service Review:
yes, knowledgeable staff , can give straight answers immediately.
Product Review:
Best sterling international rates . Minimal paper work .