Customer Reviews for Skipton International | Page 4
Our overall score: 4.5/5
Apr 8 2021 - 08:13
Savings
Customer Service Review:
Friendly, efficient and caring communication by phone. Followed up with prompt correct paperwork
Apr 8 2021 - 01:55
Mortgage
Customer Service Review:
The underwriting process is efficiency.
Product Review:
The completion was postponed due to Solicitor’s requirements, it comes extra cost for me.
Product Review:
Excellent
Apr 7 2021 - 02:09
Mortgage
Customer Service Review:
The broker was very good but we had to keep pushing the solicitor to get things done, but it was a busy period
Product Review:
Rate was 3.79% which wasn’t bad but maybe better rates out there
Apr 5 2021 - 06:22
Mortgage
Customer Service Review:
Skiptons were professional in all my dealings with them. The issuing of my mortgage was relatively painless and was done in good time to meet deadlines. I can recommend their services.
Product Review:
Product is good but slightly on the expensive side
Apr 2 2021 - 08:54
Mortgage
Customer Service Review:
Excellent service, communication through the process was good, would highly recommend them.
Product Review:
One of the best financial products on the market.
Apr 1 2021 - 16:26
Mortgage
Customer Service Review:
Prompt feedback. Professional. Esp during the pandemic. The experience is awesome.
Product Review:
The valuation of property especially in the rental projection was not up-to-date and not keeping up with the recent rental market (from Rightmove or Zoopla etc). The projected rental is under estimate. Thus the final product offer was not as competitive as anticipated.
Apr 1 2021 - 14:26
Mortgage
Customer Service Review:
Absolutely. The whole mortgage process was just professionally managed as they are used to dealing with expats.
Apr 1 2021 - 11:12
Mortgage
Customer Service Review:
Very fast turnaround from application to offer in less than 3 weeks. Good communication from the team throughout the process. This was the second remortgage on the property and ten times better than the first lender.
Product Review:
Expensive product compared to other lenders.
Product Review:
prompt response to my questions
Apr 1 2021 - 09:34
Mortgage
Customer Service Review:
I don’t like the follower. She cannot fulfill my expectation.
Product Review:
Bad
Response from Skipton International:
Thank you for your comment. Could you please provide more details so that I can have your concerns investigated? Kind regards Jim Coupe Managing Director
Thank you for your comment. Could you please provide more details so that I can have your concerns investigated? Kind regards Jim Coupe Managing Director
Apr 1 2021 - 09:22
Mortgage
Customer Service Review:
Very responsive, clear on timescales and process was seamless. Much easier remortgage than I expected
Product Review:
Excellent
Apr 1 2021 - 09:21
Mortgage
Customer Service Review:
Efficient and professional. Would recommend.
Product Review:
Could do with a lower interest rate.
Apr 1 2021 - 09:18
Mortgage
Customer Service Review:
Spontaneous response and good service, good interest rate for foreign buyer like me. Will apply again with next property
Product Review:
Fantastic interest rate and period. Just keep it
Product Review:
Better if the interest can be lower for the loan...hahaha
Mar 10 2021 - 15:24
Mortgage
Customer Service Review:
business terms such as interest rate and deposit amount required changed in the process, causing lost of trust.
Product Review:
the interest rate offered is not particular competitive, 5 years fixed rate is is too long, early redemption with penalty is unattractive and inflexible as a product. Not recommending this to others.
Mar 9 2021 - 06:43
Mortgage
Customer Service Review:
I thought that Skipton was professional and I found conveyancing people very helpful and professional. It did seem to take a while to process the mortgage but i am sure its because of covid setbacks
Product Review:
I do wish that they had an app or online access to my account so I could monitor and plan my payments or status of the borrowed amount. Skipton seemed expensive but I think this had more to do with the type of mortgage that i had to undertake.
Mar 8 2021 - 11:19
Savings
Customer Service Review:
Slick and efficient! Highly recommended!
May thanks,
Peter Powell
Product Review:
Reasonable interest under the present circumstances.