Customer Reviews for Skipton International | Page 4

Quick & efficient, even with teleworking

Three reasons for giving Skipton 5 stars are (1) the person/people in charge have created a sensible, practical, reasonable, intelligent safe way for their telephone customer service staff to deal with customers; as opposed to the laborious, stupid, picky, demanding bureaucratic, annoying, high-handed way other banks, like Lloyds Int'l, train their staff to deal with customers. Proof? Try it. (2) Skipton staff are friendly and polite, partly I think, because they can tell customers are happy to talk to them, versus having to 'prove' they (the customers) are not criminals as in the case of Lloyds more draconian, sometimes condescending staff forced to be smart alecs by the process. (3) because Skipton offers investors seeking minimal risk a higher return level.

Quick and efficient transaction and helpful too.

Always attenttive to requests, most helpful.

Skipton's level of customer service is outstanding - they have repeatedly demonstrated this over the course of my dealings with them and it seems it is a fundamental value that they hold. Dealing with them is always a pleasure. I would recommend Skipton's without any qualification.

They recommended and then transferred a fixed term saving bond automatically at the ends of the term. I would recommend them and use them again.

Easy to contact and easy to discuss things with. Very knowledgeable staff. Quick confirmation in post too so have all documents needed to hand.

I have been very pleased with my dealings with the Guernsey office and the paperwork is very simple and not onerous in any wY.

They were very patient with me when Wanted to get on line. They answer all my requests immediately and I am very satisfied with their services

Nice and pleasant contacts. Good service end would recommend to friends

Very helpful over the phone, because the difficulty arose from a problem which could not be solved easily. The staff got back to me quickly and efficiently having solved the problem.