Customer Reviews for Skipton International
Our overall score: 4.6/5
Product Review:
Excellent
Nov 6 2018 - 15:30
Mortgage
Customer Service Review:
Happy to get a solid mortgage from a UK lender. All the staff were helpful and followed up. Only thing that could improve is the paperwork process which was rather cumbersome.
Nov 6 2018 - 08:40
Mortgage
Customer Service Review:
I initiated the process around the middle of March and matters were concluded seven and a half months later at the end of October. I will leave whoever reads this to draw their own conclusions. SPF (broker), Skipton's surveyor, Skipton International, JMW (my solicitors) and Skipton's solicitor will each, I suspect, point fingers at each other. If you would me to write a summary please contact me by e-mail at:
*personal details removed by Feefo*
Product Review:
The product is fine apart from the the arrangement fee which i feel is on the high side.
Nov 5 2018 - 10:23
Mortgage
Customer Service Review:
Many thanks to all of the Skipton team, really excellent service and a great help with advice when needed.
Product Review:
Great stuff! Thanks so much
Nov 5 2018 - 09:17
Savings
Customer Service Review:
They replied promptly - and had the courtesy (not to mention the good training) to add a legible signature to their communications - and not a generalised tag such as 'Customer Service Team'. Also they had the politeness to address me as **personal information removed by Feefo** and not to use my Christian name !!
Product Review:
Silly question - I have only just bought the product. How do I know how it will perform??
Nov 5 2018 - 07:48
Savings
Customer Service Review:
Helpful and patient when answering questions
Product Review:
Reasonable considering interest rates
Product Review:
Exactly what we needed to have
Nov 4 2018 - 14:14
Savings
Customer Service Review:
I sent relevant ppw to evidence I had the funds to open an account however it took several further emails to have this info accepted. I considered investing elsewhere
Nov 3 2018 - 17:22
Savings
Customer Service Review:
Natalie explained how I could move my money to a higher interest rate straight away which I took advantage of. Staff are very welcoming every time I need to go and discuss my accounts
Product Review:
Excellent
Nov 3 2018 - 16:39
Savings
Customer Service Review:
Face to face meeting experience was excellent from the receptionist to all staff we dealt with.
Written communication was however a little confusing and I had to ring to sort it out.
Product Review:
The best return I could find on an easy access account in the Channel Isles
Nov 3 2018 - 09:33
Savings
Customer Service Review:
Very friendly and efficient lady first gave me information then handled the application when i took it back in.
Product Review:
Best easy access account savings rate that I could find, though still not fantastic.
Nov 3 2018 - 08:41
Savings
Customer Service Review:
Ease of transaction. Competent and welcoming office.
Product Review:
Good
Product Review:
Good
Nov 2 2018 - 19:47
Savings
Customer Service Review:
Easy to apply if already have an account
Product Review:
Good
Nov 2 2018 - 17:48
Savings
Customer Service Review:
Explained the details of the bond, very courteous service
Product Review:
High interest product, fixed for a short term
Nov 2 2018 - 17:13
Savings
Customer Service Review:
My application for an account was dealt with swiftly and efficiently. Every assistance was offered to me.
Product Review:
The product offered a competitive return on a fixed short term basis.
Nov 2 2018 - 16:41
Savings
Customer Service Review:
Excellent service. Feel my account is in safe hands. Thank you
Product Review:
Excellent
Nov 2 2018 - 16:31
Savings
Customer Service Review:
Very straightforward process, able to download forms on line to complete ahead of visit, all necessary accompanying documents detailed. Friendly, knowledgeable and efficient staff. Yes would recommend and use again.
Product Review:
One of the best interest rates currently available locally.
Nov 2 2018 - 15:57
Mortgage
Customer Service Review:
Paul at Skipton was very professional and help us the whole way through the process, helping out and providing any information with any problems alomg the way. Skipton has some of the most completative rates on the Island. We would highly recommend them.
Product Review:
Some of the most competetive mortgage rates in Jersey.