Customer Reviews for Skipton International | Page 1
Our overall score: 4.6/5
Sep 8 2020 - 10:47
Savings
Customer Service Review:
Although I have online access to my accounts I do not always have reliable internet access or mobile phone (I am a Captain in Merchant Navy so am away from home - and land - for at least 6 months of the year) so phoned up to make quite a few changes to my accounts. I spoke at length with Natalie and everything went perfectly and clearly - which was also followed up by a confirming email
Product Review:
I was juts rolling over existing long term savings accounts and pleased at the competitive interest rate offered
Sep 8 2020 - 09:58
Savings
Customer Service Review:
THEY PROVIDE A GOODLEVEL OF CUSTOMER CARE
Product Review:
POOR INTEREST RETURN. I WOULD LIEK TO SEE MORE STRUCTURED PRODUCTS
Sep 8 2020 - 09:23
Savings
Customer Service Review:
Very Helpful.well explained options.very satisfied for the past 3 Years with the service.
Product Review:
A good return on investment.
Sep 8 2020 - 07:19
Savings
Customer Service Review:
Very good service. Transaction were seamlessly.
Product Review:
Excellent
Sep 8 2020 - 02:02
Savings
Customer Service Review:
I like your personal service, which is rare in these times of impersonal internet banking.
Sep 8 2020 - 00:05
Savings
Customer Service Review:
Excellent phone Service, extremely helpful on what was on offer .
I was guided through time frames in this Covid time .This was critical .
I love the simplicity and friendliness of Skipton’s agents when compared to others
Product Review:
In these hard economic times , the product we chose we felt was reasonable ,particularly compared to otherCompanies. We continue to deal with Skipton after many years.
Response from Skipton International:
Thank you for your feedback. Our team appreciate your time and are happy you are satisfied with our services.
Thank you for your feedback. Our team appreciate your time and are happy you are satisfied with our services.
Sep 7 2020 - 21:28
Savings
Customer Service Review:
The contact was simple the approach and attitude was sensible, commercial and practical.
Product Review:
Good
Product Review:
Excellent
Sep 7 2020 - 19:17
Mortgage
Customer Service Review:
They were very efficient and dealt with everything very quickly
Product Review:
Managed to obtain the amount we wanted at a very reasonable rate
Sep 7 2020 - 18:10
Savings
Customer Service Review:
The lady we spoke to on the phone was very helpful. The transfer of our existing account to a new account was very straight forward.
Sep 7 2020 - 18:03
Savings
Customer Service Review:
yes, knowledgeable staff , can give straight answers immediately.
Product Review:
Best sterling international rates . Minimal paper work .
Sep 7 2020 - 17:01
Savings
Customer Service Review:
As always, immediate professional friendly service. You have our business because you can be contacted easily by phone unlike others who we have dealt with in the past.
Bravo.
Product Review:
Your ability to provide simple to follow information, give us the trust in Skipton.
Sep 7 2020 - 16:52
Savings
Customer Service Review:
Efficient and friendly service from 3 different staff members that I spoke to . This was initially to change the account into my name due to the death of my husband . Following that advice on transferring money into my account .
Product Review:
Great variety of savings accounts to suit everyone’s needs.
Sep 7 2020 - 16:48
Savings
Customer Service Review:
They responded to my phone call request efficiently and effectively. What a contrast to a certain investment firm that I deal with, each quarter they send me a large A4 size re-inforced gusset envelope with 7 sheets of paper printed on one side with information that could easily be printed on 4 sides and then folded and sent in a DL size envelope at a fraction of the cost - and I pay for it all!
Product Review:
Low interest rate, like everybody else!
Sep 7 2020 - 16:37
Mortgage
Customer Service Review:
Fantastic service from start to finish! Stress free and excellent communication!
Product Review:
Fantastic service , thank you !
Sep 7 2020 - 16:35
Savings
Customer Service Review:
clear explanation in cover letter or what happens at end of term where the default was something similar to before rather than Santander which just kicks you out down to 0%
Sep 7 2020 - 16:03
Savings
Customer Service Review:
they were helpful and answered questions so that we were satisfied with what we were able to do with our account
Product Review:
Excellent
Sep 7 2020 - 15:52
Savings
Customer Service Review:
definitely recommend.excellent service from efficient , knowledfeable and friendly member of staff
Sep 7 2020 - 15:52
Savings
Customer Service Review:
They reinvested my money quickly and efficiently. They followed my instructions to the letter. No complications.
Product Review:
Reasonably rate of interest.
Product Review:
At the time of purchase they were the best in the market