Customer Reviews for Skipton International | Page 1
Our overall score: 4.5/5
Aug 19 2021 - 10:44
Savings
Customer Service Review:
Alert customers by email when a message is sent. I don't check my account regularly and then realise that transfers have not happened!!
It can be an auto alert that tells the customer to sign in and look at the message
Aug 19 2021 - 09:19
Savings
Customer Service Review:
Friendly staff, easy to deal with and good online service.
Product Review:
Excellent
Aug 18 2021 - 09:59
Savings
Customer Service Review:
I have always been pleased with their services (although the low interest rates are disappointing). I would continue to recommend them because of the professionalism of their staff.
Product Review:
Good
Aug 17 2021 - 22:03
Mortgage
Customer Service Review:
Nathan was extremely helpful and supportive during our application. His patience and guidance were so valuable to us in our unique situation during lockdown. Securing a mortgage has been a big step for us and would not have been possible without skipton.
Product Review:
This product allowed us to get onto the property ladder without any compromise as first time buyers.
Aug 11 2021 - 18:51
Mortgage
Customer Service Review:
Excellent services and timely response which is critical for international buyers. Highly recommend Skipton International for anyone who is trying to manage their offshore investments.
Product Review:
Excellent
Aug 10 2021 - 01:10
Savings
Customer Service Review:
Efficient and easy to deal with. Highly recommended.
Product Review:
Competitive rate and easy to understand.
Product Review:
Good rates and excellent services
Product Review:
Excellent
Aug 2 2021 - 15:51
Mortgage
Customer Service Review:
Excellent service. I will not hesitate to choose Skipton next time.
Product Review:
Excellent
Aug 2 2021 - 11:36
Mortgage
Customer Service Review:
I had a seamless journey with Skipton with Anthony who was my mortgage agent and advisor. Everything loved quite efficiently and smoothly.
Product Review:
Easy to understand and utilize the product was great.
Aug 2 2021 - 10:35
Mortgage
Customer Service Review:
I had a bad experience with the company Skipton engaged to carry out the valuation of my property. This cost me money, and reflects badly on Skipton International as they engaged them.
Product Review:
More expensive interest rate than I was originally quoted.
Response from Skipton International:
Thankyou for your feedback, which I have had investigated. Skipton uses a panel of Royal Chartered Institute of Surveyors registered valuers to ensure each has the required skills and experience to undertake independent property valuations. In this instance the valuer could find no comparable local pricing to support the purchase price. Kind regards Jim Coupe Managing Director
Thankyou for your feedback, which I have had investigated. Skipton uses a panel of Royal Chartered Institute of Surveyors registered valuers to ensure each has the required skills and experience to undertake independent property valuations. In this instance the valuer could find no comparable local pricing to support the purchase price. Kind regards Jim Coupe Managing Director
Aug 2 2021 - 09:44
Mortgage
Customer Service Review:
I dealt with Paul Hyde who was very helpful and informative throughout the whole process
Aug 2 2021 - 09:42
Mortgage
Customer Service Review:
We dealt directly with Nathan Machon who was always contactable directly. At one point things got very difficult with the people we were buying from and Nathan was the other end of the phone straight away, escalated to management and had the problem dealt with within 24 hours. Really excellent, personal service.
Product Review:
Service was excellent. Rates were expensive compared to market comparisons but worth it to have local service.
Jul 9 2021 - 16:27
Mortgage
Customer Service Review:
I found the service very efficient and seamless... The advisor was extremely professional and very competent.
Product Review:
I felt the rates could have been better
Product Review:
Quick and prompt service meet my need
Jul 9 2021 - 10:34
Savings
Customer Service Review:
ANSWERED OUR QUERIE WITH CLEAR EXPLANATION
Product Review:
THE PRODUCT SEEMS AS GOOD AS WE CAN GET IN THE CURRENT TIME OF POOR INTEREST RATES
Jul 9 2021 - 03:28
Savings
Customer Service Review:
My rating says it all, the telephone service is always excellent
Jul 9 2021 - 03:13
Mortgage
Customer Service Review:
Very responsive team who dealt with our case exceptionally well. Will recommend them anytime.
Product Review:
Competitive product with competitive fees.
Jul 8 2021 - 18:15
Mortgage
Customer Service Review:
Professional and helpful but I felt amount of documentation required was excessive.
Product Review:
Originally was told that it was fixed rate for 3 years, that I could payback 10% a year and that the penalty scaled, only to find out that it was variable, could not pay anything back and penalty was 3% throughout the term.
Jul 8 2021 - 11:30
Mortgage
Customer Service Review:
Quite a smooth process & good experience
Product Review:
Good