Customer Reviews for Skipton International
Our overall score: 4.6/5
Dec 2 2019 - 17:30
Savings
Customer Service Review:
Nice one to one service. Would definitely recommend to others.
Dec 2 2019 - 17:04
Savings
Customer Service Review:
notified us a a new product and provided all the information and paperwork/links for us to apply
Product Review:
In a low interest environment, they have issued a product with a relative short tie-in and better interest than available elsewhere
Product Review:
Seems okay but it is only a loyalty bond.
Dec 2 2019 - 14:21
Savings
Customer Service Review:
Very friendly, helpfull and efficient and not over bureaucratic.
Product Review:
Very competetive interest rate.
Dec 2 2019 - 13:42
Savings
Customer Service Review:
Pretty efficient but very very complicated to implement the account ie to get it started.
Product Review:
Interest rate was good.
Dec 2 2019 - 13:34
Savings
Customer Service Review:
Have applied for a new Bond, But no real answer or acknowledgement has been forthcoming - although they have the money
Product Review:
xxxxxxxxxxxxxxxxxxxxxxxxx
Product Review:
Excellent
Dec 2 2019 - 12:04
Savings
Customer Service Review:
Opened a new account for me and transferred funds at my request, then confirming the transactions in writing.
Dec 2 2019 - 11:54
Savings
Customer Service Review:
Very pleasant and helpful and would recommend the services offered
Product Review:
Very good interest paid on accounts
Dec 2 2019 - 11:34
Savings
Customer Service Review:
Was able to reinvest maturing bond over he telephone quickly and efficiently
Product Review:
Better rate than other offshore products
Dec 2 2019 - 11:10
Mortgage
Customer Service Review:
The application process was fair and simple. With a product perfect for our needs
Product Review:
Excellent
Dec 2 2019 - 07:52
Mortgage
Customer Service Review:
Your staff with whom I dealt with were always helpful and guided me through the process professionally.
Product Review:
Excellent
Nov 15 2019 - 11:10
Savings
Customer Service Review:
Very competent and friendly staff. We like the fact that Skipton appreciate loyal savers with preferential rates and treatment. Also appreciate being advised well in advance of account interest rate changes.
Nov 15 2019 - 06:16
Mortgage
Customer Service Review:
The correspondence was very clear and precise and the terms were clearly laid out.
The person respondent to my queries promptly and with clarity.
The person in charge of my application proactively extended my mortgage offer before it was about to expire due to submission problems from the developer. Thus averting problems.
The post mortgage person also handled my queries on over payments very clearly with clear guidance on how to manage and move forward.
Product Review:
I would have preferred a mortgage which had reduction of principal but the bank only offered only interest payments.
Nov 15 2019 - 00:01
Mortgage
Customer Service Review:
Very good support from my designated mortgage liaison officer. A challenging issue arose during the drawdown and she was able to keep the process running smoothly.