Customer Reviews for Skipton International | Page 1
Our overall score: 4.6/5
Aug 8 2022 - 06:27
Savings
Customer Service Review:
You corrected an oversight. I would recommend to simplify correspondence to make clear the impact of going over seven days and to send reminder(s).
Product Review:
Aug 8 2022 - 01:33
Savings
Customer Service Review:
Easy to make deposits and withdrawals online, and helpful staff when making enquiries by telephone.
Product Review:
Competitive rates for fixed rate bonds.
Aug 7 2022 - 09:20
Mortgage
Customer Service Review:
Everyone was helpful and polite. The job got done. The process is very tedious and time consuming.
Aug 7 2022 - 08:15
Savings
Customer Service Review:
Professional all through the sign up process for a deposit account
Product Review:
Very professional all along.
Aug 7 2022 - 08:05
Savings
Customer Service Review:
The staff were helpful and friendly but the account opening process took much longer than a competitor's. The cheque took 6 days longer to draw from my account than an account opened elsewhere at the same time.
Product Review:
There are good range of products with good interest rates.
Aug 6 2022 - 07:40
Savings
Customer Service Review:
The available rates and options for personal savings and fixed term deposits are good. The website describing these is clear, precise and easy to navigate.
Product Review:
Rates are good and a good selection of options
Aug 5 2022 - 21:27
Mortgage
Customer Service Review:
The sevice during the application process and afterwards was very friendly and professional. We were especially impressed with Carla her willingness to help with any question and query we had. She is a credit to your company and definitely she knows what is the great customer service!
Product Review:
Aug 5 2022 - 20:44
Savings
Customer Service Review:
I am a new customer and the process of opening an account was efficient and quick. The zoom call was a good idea to help verification of the documents and to put a face to a name.
Aug 5 2022 - 08:59
Savings
Customer Service Review:
I don't feel that Skipton communicates with me. I always have to call them to find out what is going on with my account. I am not informed about any new offers, e.g. higher interest accounts available. I feel a little taken for gtranted.
Product Review:
You never let me know when better deals are available, so I am stuck on a low rate
Product Review:
Great product but Exit fees are very high.
Aug 5 2022 - 02:18
Mortgage
Customer Service Review:
Efficient, quick response, professional knowledge
Aug 4 2022 - 17:21
Savings
Customer Service Review:
We dealt with Sam Le Ray customer services representative to take out a bond maturing the 27th June 2022, we found Sam very helpful, polite and professional
Product Review:
Aug 4 2022 - 13:27
Savings
Customer Service Review:
The staff that I have dealt with so far have been cordial.
Aug 4 2022 - 11:53
Savings
Customer Service Review:
Very friendly staff, staff were very responsive with detailed emails which meant that I had very few queries, excellent and efficient verification process using Zoom! Plus the best interest rates I could find for a 1yr locked-in bond!
Aug 3 2022 - 20:48
Savings
Customer Service Review:
Because of the excellent personal service i have received from Jo Chapman at Skipton.
Aug 3 2022 - 10:47
Savings
Customer Service Review:
Yes I would recommend them, very friendly easy to talk to and the phone was answered quickly!
Product Review:
Aug 3 2022 - 10:44
Savings
Customer Service Review:
After a delay due to staff illness, Skipton staff were brilliant
Product Review:
Competitive interest rates
Aug 3 2022 - 10:00
Savings
Customer Service Review:
Friendly and efficient staff. Very willing to discuss products and alter savings accounts as required.
Product Review:
Interest rate not brilliant when inflation is around 7%. However, all banks dreadful.
Aug 3 2022 - 08:27
Savings
Customer Service Review:
Very easy to deal with and super efficient in getting account opened.
Product Review: