Customer Reviews for Skipton International
Our overall score: 4.6/5
Product Review:
Good rate for LTV but not market leading
Apr 5 2018 - 12:52
Savings
Customer Service Review:
Polite, helpful staff. Transactions always go smoothly, and as expected.
Product Review:
I get paid interest - unlike the banks!!!
Apr 5 2018 - 08:51
Savings
Customer Service Review:
Replied to my question within the day
Product Review:
Good
Apr 4 2018 - 19:17
Mortgage
Customer Service Review:
Very quick and decisive service which gave us peace of mind.
Apr 4 2018 - 18:51
Savings
Customer Service Review:
Answered phone promptly & dealt with my inquiry efficiently & personally
Product Review:
Good interest rate.
Easy to setup
Easy to setup
Apr 4 2018 - 18:43
Savings
Customer Service Review:
I received information about the new bond via email from Natalie. This was most impressive as of all the banks with which I do business, Skipton is the only one to grasp that mailing anything to Mexico is hit and miss at best and can take anything up to four months if it arrives at all! I have requested that they all use email, but so far, Skipton is the only one to be so customer aware!
I telephoned and spoke to Kim who walked me through the details of the new bond and was extremely helpful in providing all the information I needed and then setting up the new bond.
Excellent service. Best I've come across.
Response from Skipton International:
Thank you for your feedback.
I am pleased that we provided such good service and I will forward your comments to Natalie and Kim, who I am sure will be pleased to receive them.
Kind regards
Jim Coupe
Managing Director
Thank you for your feedback.
I am pleased that we provided such good service and I will forward your comments to Natalie and Kim, who I am sure will be pleased to receive them.
Kind regards
Jim Coupe
Managing Director
Apr 4 2018 - 18:24
Mortgage
Customer Service Review:
Skipton helped us to purchase our property; they were prompt to respond; really friendly and helpful throughout the entire process from start to finish.
Product Review:
Excellent
Apr 4 2018 - 18:13
Savings
Customer Service Review:
Being able to pop into Skipton without an appointment or telephone & speak with a knowledgeable adviser, there & then, whether it be mortgage or savings, is a breathe of fresh air!
Product Review:
Enquiring what I would need to open a savings account by telephone and arriving with all the documentation, I was so impressed to be able to just pop in & see an adviser when I was in St Peter Port without any fuss or having to wait to make an appointment. Everyone was very cheerful & efficient.
Apr 4 2018 - 17:56
Savings
Customer Service Review:
Very helpful in all aspects of setting up a new savings account with them. All questions regarding providing certain paperwork was dealt with quickly & efficiently. Cannot fault the service at all!!
Product Review:
A better savings rate offered than any other offshore bank or building society for the specific time period
Apr 4 2018 - 17:34
Savings
Customer Service Review:
I have had relatively little interaction (not that much has been needed) : I hand delivered my application form and received an email confirming my account was opened - within a very acceptable time frame, so very pleased with that element
Apr 4 2018 - 17:25
Savings
Customer Service Review:
Very clear and efficient telephone service and subsequent implementation of request.
Product Review:
Competitive products and interest rate
Apr 4 2018 - 16:53
Savings
Customer Service Review:
Prompt service with a smile. Took only a few minutes to fill in the paperwork, then I was on my way, paperwork confirmation arrived in a timely fashion, all fine.
Product Review:
Excellent service. Professional and efficient.
Apr 4 2018 - 11:04
Savings
Customer Service Review:
It is easy to talk to someone who knows what they are talking about, and the necessary identification is kept to a minimum
Product Review:
As good as any safe product on the market at the moment
Mar 31 2018 - 19:05
Savings
Customer Service Review:
Customer service and advice was excellent.
Product Review:
Excellent
Product Review:
Competetive rates easy to deal with
Mar 27 2018 - 10:25
Savings
Customer Service Review:
I was very happy with how quick and easy it was to open y account.Staff were very nice and efficient.
Mar 26 2018 - 20:31
Savings
Customer Service Review:
Efficient and I would, indeed have, recommended their services
Product Review:
It is a notice account , which I hope will improve this year