Customer Reviews for Skipton International
Our overall score: 4.6/5
Sep 17 2020 - 04:26
Savings
Customer Service Review:
I always get a quick response from my contact Shirley Gardner
Product Review:
'Relative' Higher interest rates on FD and Notice accounts
Sep 15 2020 - 20:51
Savings
Customer Service Review:
As always very good service. Easy to invest or re-invest into different accounts. Good choices on Saving accounts or Bonds. Very pleased with Skipton International.
Product Review:
Under these tough times the rate of interest is better than most places. Every extra bit of interest helps.
Response from Skipton International:
Thank you for taking the time to send your feedback. We are happy to hear that you are pleased with Skipton's products and service.
Thank you for taking the time to send your feedback. We are happy to hear that you are pleased with Skipton's products and service.
Sep 15 2020 - 10:15
Savings
Customer Service Review:
I always find the staff helpful and courteous over the phone and very knowledgeable about the savings products
Product Review:
Excellent
Sep 15 2020 - 08:32
Savings
Customer Service Review:
Pronto atendimento e resolução do problema
Product Review:
Facil de fazer pelo telefone e boa opção de investimento
Sep 14 2020 - 21:46
Savings
Customer Service Review:
Upon receipt of my email, the young man, Harry Arthur, phoned me back almost immediately and dealt with my questions and my transaction very efficiently and professionally. He represented Skipton in an excellent manner and this would encourage me to definitely use the company again.
Sep 14 2020 - 21:45
Savings
Customer Service Review:
with the urgent need to withdraw some funds early the customer service staff were adamant that this was not possible But then on our insistance we were able to speak to a manager who soon realised the situation then made contact with his senior manager & all was sorted, although a few more emails were required as the fund transfer got stuck in the out tray.
Product Review:
Excellent
Sep 14 2020 - 17:23
Mortgage
Customer Service Review:
Delays with my mortgage application because of COVID then the amount they lent us changed because they changed their lending amounts. This would have resulted in us loosing the house we wanted if the owners didn’t accept going down in price further. When I spoken to the Skipton Manager in Jersey she was not simpathetic or helpful in anyway.
Product Review:
Higher interest than other places no choice but to stay with Skipton as we don’t want to have to pay a penalty to move.
Sep 14 2020 - 12:53
Savings
Customer Service Review:
We have been with Skipton’s now for a number of years, and are very happy with it. It is nice to know that you deal with everything, and are always most helpful.
Product Review:
Excellent
Sep 14 2020 - 07:56
Savings
Customer Service Review:
In all matters I have experienced Skipton to be a friendly, easy to use and efficient service.
Product Review:
I feel under the circumstances Skipton offers the best product in Guernsey with the least risk
Sep 14 2020 - 07:33
Savings
Customer Service Review:
I can't find how to make my feedback anonymous, therefore I am not completing this questionnaire.
Sep 14 2020 - 07:31
Savings
Customer Service Review:
Always ready to talk things through, polite and they treated us like people not customers.
Product Review:
Given the times we are in, we got the best interest rate possible.
Product Review:
Good
Sep 10 2020 - 18:31
Savings
Customer Service Review:
The best low risk returns in interest, very complicated on line banking
Product Review:
Good
Sep 10 2020 - 11:55
Savings
Customer Service Review:
Very helpful on the telephone and answered my questions
Product Review:
The savings account has reasonable interest rate in these exceptional times. However I had to spot this account and change over from my existing account with a lower rate. I really think that this should be pointed out and done automatically for existing customers and not just for new customers.
Sep 10 2020 - 07:08
Savings
Customer Service Review:
Easy to contact.No holding on the phone “while we try to connect you” voice. No problems at all with the transaction by post.
Product Review:
Although skipton have better rates than most high street banks a higher rate would be even bette!
Sep 9 2020 - 18:44
Savings
Customer Service Review:
simple --straight forward -- format --- for us.
Product Review:
Good
Product Review:
Unbeatable interest rates backed up by depositor protection
Sep 8 2020 - 12:25
Savings
Customer Service Review:
Yes, prompt efficient service . Pleasantly undertaken with good communication
Product Review:
Good product with good communication