Customer Reviews for Skipton International
Our overall score: 4.6/5
Oct 16 2018 - 11:55
Savings
Customer Service Review:
Polite and in the circumstances I find myself in, extremely helpful
Product Review:
In the financial conditions in which we are the offer was good
Oct 16 2018 - 02:49
Savings
Customer Service Review:
They responded very quickly to our phone call and the process of renewing our FT Bond was very easy
Product Review:
It's a reasonable product given the current savings rates
Oct 15 2018 - 18:38
Savings
Customer Service Review:
They were prompt, efficient and explained well and did what I wanted without problems.
Product Review:
I thought that interest rates were too low for investments.
Oct 13 2018 - 11:12
Savings
Customer Service Review:
Replies to any queries are always prompt, clearly explained, and carefully neutral. I have never felt ‘pushed’ by them. This applies to email, phone calls, and snail mail, and they are always polite and cheerful, making one feel valued. I am kept fully informed of any legal or regulatory changes.
Oct 12 2018 - 18:57
Savings
Customer Service Review:
Took longer than I would have expected to open an account.
Product Review:
Average
Oct 12 2018 - 18:12
Savings
Customer Service Review:
Friendly and professional. Please please don't start using speech recognition or having to key in numbers to speak to an advisor.
Product Review:
Excellent
Oct 12 2018 - 16:46
Savings
Customer Service Review:
Everything went very smoothly, very helpful staff.
Product Review:
Seems good and the best option
Oct 12 2018 - 16:03
Savings
Customer Service Review:
Each time I need top call the Skipton office, I am met with prompt, courteous and capable members of staff. Overall, a good experience!
Product Review:
Acceptable under current circumstances
Oct 12 2018 - 09:13
Savings
Customer Service Review:
Very helpful telephone service , and mail is always prompt.
Product Review:
decent rates and choice of terms
Oct 11 2018 - 16:53
Savings
Customer Service Review:
They answer your question quickly, and phone back when they say will. Yes, would recommend them.
Product Review:
I would be happier with monthly payments (and, of course, a higher rate).
Oct 11 2018 - 14:02
Savings
Customer Service Review:
I received very friendly and helpful advice on the telephone. I have only given three stars because an instruction letter I had sent to skipton regarding my maturing deposit had been ignored. This error was rectified promptly and I received an apology for this mistake
Product Review:
I think the interest rate could be a little higher
Oct 11 2018 - 12:40
Savings
Customer Service Review:
Prompt, informative and good to deal with
Oct 11 2018 - 11:45
Savings
Customer Service Review:
Always extremely helpful , have used them several times over the years . Good fixed rate bonds .
Product Review:
Good interest rates for fixed bonds
Oct 11 2018 - 10:05
Savings
Customer Service Review:
I have always been very happy and confident in my communication with, and results achieved by Skipton. Thank you.
Product Review:
Excellent
Oct 11 2018 - 10:02
Mortgage
Customer Service Review:
I found the process a bit more complicated and stressful than I had imagined it would be but Paul was always available, always very helpful and always patient and understanding.
Oct 11 2018 - 09:54
Savings
Customer Service Review:
The young lady who dealt with us was extremely polite, knowledgeable and helpful.
Yes I would recommend you.
Oct 11 2018 - 09:40
Savings
Customer Service Review:
Have clerks who actually read what is in front of them.
Oct 11 2018 - 09:23
Savings
Customer Service Review:
We would recommend to everyone,very helpful and polite.
Oct 11 2018 - 09:20
Savings
Customer Service Review:
The service was what it should be, my requests dealt with smoothly and quickly, the paper work complete. I had in any case already recommended Skipton to friends in a similar position.