Customer Reviews for Skipton International

Very accommodating and offer excellent service . Excellent Service.it took a little longer but understandable with the Covid situation that is affecting many. Skipton was quick to reply in all our questions and approval was fast. I would recommend using Skipton to my family and friends.

Very accommodating and offer excellent service . Excellent Service.it took a little longer but understandable with the Covid situation that is affecting many. Skipton was quick to reply in all our questions and approval was fast. I would recommend using Skipton to my family and friends.

The service was very good, although I was extremely upset to be told that they were cutting our mortgage by £6,000 because my husband only gets paid 10 days holiday. This really put us in a tricky situation and was rather disappointing to say the least - especially as we had been confirmed the full amount in the first instance.

The service was very good, although I was extremely upset to be told that they were cutting our mortgage by £6,000 because my husband only gets paid 10 days holiday. This really put us in a tricky situation and was rather disappointing to say the least - especially as we had been confirmed the full amount in the first instance.

Paul Hyde was amazing, other lenders couldn't compete with his speed which is vital in todays market, Paul is a great asset and Skipton should recognise this.

Paul Hyde was amazing, other lenders couldn't compete with his speed which is vital in todays market, Paul is a great asset and Skipton should recognise this.

Everyone I have dealt with at Skipton has been superb, particularly Lorraine Mclean. The whole process has been incredibly smooth and communication has been excellent: efficient, swift and supportive. I am very happy to have chosen this mortgage provider.

Everyone I have dealt with at Skipton has been superb, particularly Lorraine Mclean. The whole process has been incredibly smooth and communication has been excellent: efficient, swift and supportive. I am very happy to have chosen this mortgage provider.

So far their service is fast, reliable.

So far their service is fast, reliable.

Quick turnaround

Quick turnaround

The staff are very helpful when required. As most things can now be done online, this facility works very well but if one has a problem, you can call for help.

The staff are very helpful when required. As most things can now be done online, this facility works very well but if one has a problem, you can call for help.

I find the banking app a pain to use. Skipton have used this as an excuse not to send statements. I need interest paid to complete my tax return. The staff do respond quickly to questions but it still seems a painful process. I would suggest that an annual statement of accounts held and interest credited is needed for all Guernsey resident clients. It is poor customer service to insist that clients get such basic information through an app which is clumsy and difficult to use

I find the banking app a pain to use. Skipton have used this as an excuse not to send statements. I need interest paid to complete my tax return. The staff do respond quickly to questions but it still seems a painful process. I would suggest that an annual statement of accounts held and interest credited is needed for all Guernsey resident clients. It is poor customer service to insist that clients get such basic information through an app which is clumsy and difficult to use

The person I spoke to on the phone was most helpful & very knowledgeable & provided everything I needed.

The person I spoke to on the phone was most helpful & very knowledgeable & provided everything I needed.