Customer Reviews for Skipton International
Our overall score: 4.6/5
Feb 22 2020 - 14:19
Savings
Customer Service Review:
Definitely use them again. Staff are very helpful. Forms are simple and user friendly. I act on behalf of the investor and they have made third party authority easy. Investment rates are very attractive.
Product Review:
Good rate
Feb 21 2020 - 18:28
Savings
Customer Service Review:
I am very pleased so far all questions regarding your savings have been answered fully and clearly and you service has been prompy.
Product Review:
Excellent service
Feb 21 2020 - 12:29
Savings
Customer Service Review:
Excellent customer service from staff who knew what they were talking about, with no fuss.
Product Review:
They offer a very competitive interest rate particularly for an easy access account
Feb 20 2020 - 17:11
Savings
Customer Service Review:
Good communication by traditional mail!
Product Review:
Good interest rate on 2 year bond
Feb 20 2020 - 13:55
Savings
Customer Service Review:
Very helpful and understanding nothing was too much trouble.
Product Review:
Good variety
Feb 20 2020 - 10:43
Savings
Customer Service Review:
Excellent Service once again. Extremely helpful staff.
Feb 20 2020 - 06:00
Savings
Customer Service Review:
Very helpful! Although I do find setting up the online system daunting. However every time I ask for help, the staff gently guide me through.
Product Review:
When I need help, it is given with great patience!
Product Review:
Excellent
Feb 20 2020 - 01:52
Savings
Customer Service Review:
Was happy with my phone contact. But it was only necessary because the notice of my term deposit maturing arrived late.
Feb 20 2020 - 01:12
Savings
Customer Service Review:
Very good communications, even after a minor hiccup.
Friendly and responsive staff who seem to appreciate customer commitment and probably loyalty. Good straightforward hard copy documents, promptly delivered.
Product Review:
Good product range with a very good website, providing all information needed to make informed decisions.
Feb 17 2020 - 15:03
Savings
Customer Service Review:
They always respond quickly and offer solutions to any problem.
Feb 16 2020 - 20:06
Savings
Customer Service Review:
Prompt attention and person at reception very polite
Product Review:
Good
Feb 15 2020 - 07:17
Savings
Customer Service Review:
Always a delight to deal with the team at Skipton International. Friendly, professional and very efficient.
Product Review:
It was exactly what I was looking for.
Feb 14 2020 - 07:40
Savings
Customer Service Review:
Skipton offers very good saving options, formidable interest rates, and good customer services
Product Review:
Excellent
Feb 13 2020 - 18:58
Savings
Customer Service Review:
I had difficulty getting on to the new online service. Part of the problem may have been the user (me) but I was told that there had been teething difficulties in the early stages. Nevertheless I did find getting set up difficult but fine to use now and a big help.
The staff I spoke to in this regard were however excellent and guided me through with patience.
Feb 13 2020 - 17:22
Savings
Customer Service Review:
Skipton International have been one of our main bankers, long before the company became Skipton. We have always had wonderful service from our Account Manager, and have after so many years together, become almost friends. Now with the extra benefit of Internet Banking, the Bank has become even more important to us, and our family.
Feb 13 2020 - 15:54
Savings
Customer Service Review:
Skipton are excellent. They answer all questions clearly, and act on instructions in a very timely and efficient fashion. More than this all the staff are friendly, helpful, patient and well informed.
Product Review:
You are very fair to your customers, offering clear and decent (in the current climate) interest rates. It is good to deal with a financial institution that treats us with respect, at all levels.
Feb 13 2020 - 14:13
Savings
Customer Service Review:
Friendly, helpful and knowledgeable service on telephone and good start to their online service.
Product Review:
very competitive savings rates with a good mix of options, e.g. instant access to 2 year term deposits.
Feb 13 2020 - 12:18
Savings
Customer Service Review:
They provided advice on a:product I was not aware of leading to a better decision on my part
Product Review:
Excellent