Customer Operations Representative


An opportunity has arisen for a full-time Customer Operations Representative in Guernsey. We are seeking a dedicated individual who is able to provide an efficient, professional and positive experience for our customers. 

Previous experience in customer service is desired, but not essential. We will train and support the successful candidate to help them achieve their full potential.

Closing Date: 30/04/2024

Required Skills

  • Strong communication skills, both written and verbal. 
  • Motivated and passionate about delivering exceptional customer service.
  • Detail-oriented with excellent organisational abilities.
  • Willing to interact with new and existing customers, both in the office and over the phone, in a professional and timely manner.
  • Able to work in a team environment and demonstrates excellent problem solving skills.

Key Responsibilities

  • Engage with customers through various channels, ensuring a positive experience. 
  • Maintain detailed and accurate customer records.
  • Support team members and Reception responsibilities. 

Register your interest

Register your interest below or contact a member of our HR team, addressing Annette Wales, HR Manager,, or call 01481 730730 for our HR Team.

Files must be less than 2MB. Allowed file types are pdf, docx, doc and odt.

The Data Protection (Bailiwick of Guernsey) Law, 2017: Except to the extent we are required by law, Skipton International Limited will only process information provided on this form for the purpose of personnel administration. If your application is successful, the information will form part of your employment file and will be lawfully processed in connection with your employment. If you do not proceed with, or are unsuccessful in your application, the information provided will be retained securely by the HR Manager for 6 months in the event of any queries raised surrounding the interview/selection process.

Diversity and inclusion are a priority for us. We encourage applications from individuals of all backgrounds, ethnicity, gender identity, sexual orientation, disability, neurodiversity, age, family or parental status, carer status, beliefs, nationalities and religions - supporting an inclusive environment for all our colleagues to bring their true selves to Skipton.

If you have a disability, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to discuss making reasonable adjustments to our processes for you. Please contact our team at