Mortgage Services Administrator

Overview

This is an exciting opportunity for a motivated individual to join the Mortgage Services Team. As a Mortgage Service Administrator, you will play a crucial role in supporting our customers and team members throughout the mortgage process. This role would suit an individual looking to develop their administration skills and look to learn and develop a career. We will train and support the successful candidate to help them achieve their full potential.

  • Required Skills
    • Strong attention to detail and accuracy in data entry and document processing. 
    • Capability to thrive both autonomously and as part of a team. 
    • Excellent communication and interpersonal skills.
    • Ability to prioritise tasks and manage time effectively in a fast-paced environment. 
    • Excellent customer support capabilities. 
  • Key Responsibilities

    • Providing excellent customer service by promptly responding to enquiries and addressing customer concerns. 
    • Demonstrate high levels of accuracy and efficiency.
    • Communicate with customer queries in a timely and accurate manner by phone, email and mail.
    • Maintain organised customer records and documentation in compliance with regulatory requirements. 
    • To work as one team, collaborating with other team members to ensure smooth and timely service. 

Register your interest

Register your interest below or contact a member of our HR team, addressing Annette Wales, HR Manager, recruitment@skiptoninternational.com, or call 01481 730730 for our People Services Team.

Files must be less than 2MB. Allowed file types are pdf, docx, doc and odt.

The Data Protection (Bailiwick of Guernsey) Law, 2017: Except to the extent we are required by law, Skipton International Limited will only process information provided on this form for the purpose of personnel administration. If your application is successful, the information will form part of your employment file and will be lawfully processed in connection with your employment. If you do not proceed with, or are unsuccessful in your application, the information provided will be retained securely by the HR Manager for 6 months in the event of any queries raised surrounding the interview/selection process.

Diversity and inclusion are a priority for us. We encourage applications from individuals of all backgrounds, ethnicity, gender identity, sexual orientation, disability, neurodiversity, age, family or parental status, carer status, beliefs, nationalities and religions - supporting an inclusive environment for all our colleagues to bring their true selves to Skipton.

If you have a disability, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to discuss making reasonable adjustments to our processes for you. Please contact our team at recruitment@skiptoninternational.com.