Customer Reviews for Skipton International
Our overall score: 4.6/5
May 4 2017 - 20:04
Savings
Customer Service Review:
When I initially phoned, the lady was friendly, informative and very helpful, emailing me info without delay. On sending the application I found the service quick, friendly, efficient.
Product Review:
Naturally we would like a slightly better rate of interest...........
May 4 2017 - 20:04
Savings
Customer Service Review:
When I initially phoned, the lady was friendly, informative and very helpful, emailing me info without delay. On sending the application I found the service quick, friendly, efficient.
Product Review:
Naturally we would like a slightly better rate of interest...........
May 4 2017 - 18:38
Mortgage
Customer Service Review:
Great communication through the process
Product Review:
Good 3yr product and rate
May 4 2017 - 18:38
Mortgage
Customer Service Review:
Great communication through the process
Product Review:
Good 3yr product and rate
May 4 2017 - 18:26
Savings
Customer Service Review:
On line banking with access to accounts and private messaging makes life a lot easier. Otherwise service was good.
Product Review:
Not your fault but interest rates a horrible.
Response from Skipton International:
Thank you for your feedback.
Skipton agrees that online banking would make life easier for our customers. We are currently about half way through a development to entirely replace our Banking System to facilitate online access. We hope to roll this out from the end of the year.
If you would be interested in becoming a member of our customer test panel and hence gain early access please let me know.
Kind regards
Jim Coupe Managing Director
Thank you for your feedback.
Skipton agrees that online banking would make life easier for our customers. We are currently about half way through a development to entirely replace our Banking System to facilitate online access. We hope to roll this out from the end of the year.
If you would be interested in becoming a member of our customer test panel and hence gain early access please let me know.
Kind regards
Jim Coupe Managing Director
May 4 2017 - 18:26
Savings
Customer Service Review:
On line banking with access to accounts and private messaging makes life a lot easier. Otherwise service was good.
Product Review:
Not your fault but interest rates a horrible.
Response from Skipton International:
Thank you for your feedback.
Skipton agrees that online banking would make life easier for our customers. We are currently about half way through a development to entirely replace our Banking System to facilitate online access. We hope to roll this out from the end of the year.
If you would be interested in becoming a member of our customer test panel and hence gain early access please let me know.
Kind regards
Jim Coupe Managing Director
Thank you for your feedback.
Skipton agrees that online banking would make life easier for our customers. We are currently about half way through a development to entirely replace our Banking System to facilitate online access. We hope to roll this out from the end of the year.
If you would be interested in becoming a member of our customer test panel and hence gain early access please let me know.
Kind regards
Jim Coupe Managing Director
Product Review:
Efficient, quick, simple procedures
Product Review:
Efficient, quick, simple procedures
May 4 2017 - 17:37
Savings
Customer Service Review:
Account opening procees fine, but I had not noticed before applying, but there is no internet banking - This is the 21st century - all banks should have online banking!!
Product Review:
Good interest rate (but could be better!!!)
Response from Skipton International:
Thank you for your feedback.
You make a fair point on an issue that we are engaged on rectifying. Our current banking system does not effectively support online access. Therefore, we are currently about half way through a major project to replace our entire banking system with an alternative that supports secure online access. We hope to roll this out from the end of the year.
If you were interested in joining our customer test panel and hence gain early access please let me know.
Kind regards
Jim Coupe Managing Director
Thank you for your feedback.
You make a fair point on an issue that we are engaged on rectifying. Our current banking system does not effectively support online access. Therefore, we are currently about half way through a major project to replace our entire banking system with an alternative that supports secure online access. We hope to roll this out from the end of the year.
If you were interested in joining our customer test panel and hence gain early access please let me know.
Kind regards
Jim Coupe Managing Director
May 4 2017 - 17:37
Savings
Customer Service Review:
Account opening procees fine, but I had not noticed before applying, but there is no internet banking - This is the 21st century - all banks should have online banking!!
Product Review:
Good interest rate (but could be better!!!)
Response from Skipton International:
Thank you for your feedback.
You make a fair point on an issue that we are engaged on rectifying. Our current banking system does not effectively support online access. Therefore, we are currently about half way through a major project to replace our entire banking system with an alternative that supports secure online access. We hope to roll this out from the end of the year.
If you were interested in joining our customer test panel and hence gain early access please let me know.
Kind regards
Jim Coupe Managing Director
Thank you for your feedback.
You make a fair point on an issue that we are engaged on rectifying. Our current banking system does not effectively support online access. Therefore, we are currently about half way through a major project to replace our entire banking system with an alternative that supports secure online access. We hope to roll this out from the end of the year.
If you were interested in joining our customer test panel and hence gain early access please let me know.
Kind regards
Jim Coupe Managing Director
Product Review:
Better than average return on the bonds
Product Review:
Better than average return on the bonds
May 4 2017 - 17:00
Savings
Customer Service Review:
The team was very responsive and came up with helpful solutions to ensure that I could transfer my money for the investment in the easiest way possible.
Product Review:
I've invested in a one year bond which has a reasonable interest rate, so I'm fairly satisfied with that.
May 4 2017 - 17:00
Savings
Customer Service Review:
The team was very responsive and came up with helpful solutions to ensure that I could transfer my money for the investment in the easiest way possible.
Product Review:
I've invested in a one year bond which has a reasonable interest rate, so I'm fairly satisfied with that.
May 4 2017 - 17:00
Savings
Customer Service Review:
I've always had excellent service from Skipton. That's why I chose to open a second account with them.
Product Review:
Everything handled very efficiently.
May 4 2017 - 17:00
Savings
Customer Service Review:
I've always had excellent service from Skipton. That's why I chose to open a second account with them.
Product Review:
Everything handled very efficiently.
May 4 2017 - 16:51
Savings
Customer Service Review:
Quick, helpful and informative. Realistic and understanding in giving advice and requirements for overseas customers.