Customer Reviews for Skipton International | Page 79
Our overall score: 4.7/5
Product Review:
better interest rate than most
Apr 3 2017 - 15:17
Savings
Customer Service Review:
I was met quickly and shown into a private office. Friendly and efficient service.
Product Review:
Interest rates are sadly disappointing though still better than the banks.
Apr 3 2017 - 14:51
Savings
Customer Service Review:
A phone call to Skipton is always answered promptly and the operators are friendly and helpful. Your operators take care of security properly without making a drama and are always knowledgeable and intelligent in their response.
Product Review:
Interest rates still dropping but maybe that will change one day soon. In the meantime do the best we can.
Apr 3 2017 - 14:45
Mortgage
Customer Service Review:
I thought Skipton International was fantastic - their decisions are fast, they are easy to contact and the application process was very easy. Their solicitors on the other hand made the process from application being received to exchange date a nightmare. It took three months longer than expected for me to complete, documents they provided for my signature were filled with typos and they asked for information that I had already submitted in my application.
Product Review:
Sad to see that Skipton are not retaining some of their better/higher interest rate products
Apr 3 2017 - 13:40
Savings
Customer Service Review:
Changes to investments easily made over the phone, no fuss.
Product Review:
Difficult to tell due to abnormally low interest rates.
Apr 3 2017 - 13:18
Savings
Customer Service Review:
Efficient and helpful service executed in a timely manner.
Product Review:
Competitive interest rate offered in the current market
Apr 3 2017 - 12:59
Savings
Customer Service Review:
easy to change an account, excellent manner on phone. all good no problem
Product Review:
The first time I saw the advert for a better rate of interest was in the Gsy Press IF I had not bought it I would not have known..... perhaps a note could be sent out to customers who already have investments...... or a phone call, would be cheaper..... just a thought
Apr 3 2017 - 12:42
Mortgage
Customer Service Review:
This has been an easy and relaxing process to complete the mortgage
Product Review:
This has been easy and relaxing process
Apr 3 2017 - 12:13
Savings
Customer Service Review:
I am a new customer but the limited contact I have had with Skipton has been really positive
Product Review:
Too early to say - my experince has been positive thus far
Apr 3 2017 - 12:02
Savings
Customer Service Review:
Received excellent service when we called. Good advice as well.
Product Review:
Unfortunately only deposits over GBP1000 accepted, otherwise good product.
Apr 3 2017 - 11:53
Savings
Customer Service Review:
Quick replies and clear communication
Product Review:
I can always do with a higher interest rate
Apr 3 2017 - 11:34
Savings
Customer Service Review:
Just opened an account, excellent experience so far, clear communications, great impression overall. Will give the maximum score when (if) the online banking is up and running.
Apr 3 2017 - 10:32
Savings
Customer Service Review:
Very courteous, polite and friendly. I spoke to many members of the team and all were helpful and obliging regardless of how insignificant my queries were. Any problems I had were dealt with immediately! 10/10
Product Review:
Compared to similar products it was in my top 3. My only criticism would be the failure to notify me of new products when they become available.
Apr 3 2017 - 10:24
Savings
Customer Service Review:
Very helpful and patient on telephone.
Products offered good and better than other banks.thankyou. was worried about giving my whole password on phone instead of just certain letters as other banks do. Just because of all the hacking stories and i am not very computer literate
Product Review:
Good interest rate on all accounts
Apr 3 2017 - 10:19
Savings
Customer Service Review:
Help over the phone was good and courteous and response to e-mails also very prompt
Product Review:
Interest rate and conditions as good or better than competitor offers
Apr 3 2017 - 10:13
Savings
Customer Service Review:
I had to keep asking for more information about the product I wished to purchase and how to go about it.
Product Review:
The interest rate is rather low, given that I have to give 80 days' notice
Apr 3 2017 - 10:11
Savings
Customer Service Review:
Very good your staff were very helpful