Customer Reviews for Skipton International
Our overall score: 4.6/5
Oct 5 2018 - 01:39
Savings
Customer Service Review:
Resolving account issues and setting up new bonds.
Product Review:
Good product considering market conditions
Oct 4 2018 - 22:19
Savings
Customer Service Review:
The Customer Service Adviser gave clear, detailed information as to what was required and acted in a timely manner.
Product Review:
A good fixed interest rate, over a set period, protected by the relevant FSC scheme.
Oct 4 2018 - 21:41
Savings
Customer Service Review:
Everything from opening a account to having a fixed rate bond went smoothly. Lots of feedback during the process.
Product Review:
One star less since the BoE interest rate increase did not pass to my savings.
Oct 4 2018 - 20:40
Savings
Customer Service Review:
A quick good service but left us somewhat confused with what we had to send to open the account which took us a few telephone calls to resolve.
Product Review:
A good product with plenty of guarantees that your money is safe. However it could have been a bit quicker to open the account.
Oct 4 2018 - 20:32
Savings
Customer Service Review:
Have only just opened account but service so far so good.
Product Review:
It serves its purpose for us at the moment.
Oct 4 2018 - 19:18
Savings
Customer Service Review:
I walked in without an appointment and was seen promptly. Very efficient service, everything was set up very quickly.
Product Review:
Good, well advertised and met my requirements
Oct 4 2018 - 18:11
Savings
Customer Service Review:
Making the investment was relatively stress free and was handled promptly. The service we had was courteous.
Product Review:
Reasonable rate and flexible terms.
Oct 4 2018 - 17:25
Savings
Customer Service Review:
Answered phone immediately. Polit e and helpful.
Oct 4 2018 - 17:15
Savings
Customer Service Review:
It is eas6 to deal with Skipton Always polite and professional.
Product Review:
Excellent
Oct 4 2018 - 17:07
Savings
Customer Service Review:
Easy to follow instructions for opening account and best interest rates available for offshore accounts at the moment.
Product Review:
I am currently retired so any extra income is great. My other offshore accounts are costing me money.
Product Review:
Excellent
Oct 4 2018 - 16:40
Savings
Customer Service Review:
the staff were helpful and efficient
Product Review:
in the present market 2%is a good product with a (hopefully)safe company
Oct 4 2018 - 16:33
Savings
Customer Service Review:
Excellent service and would recommend them
Oct 4 2018 - 16:31
Savings
Customer Service Review:
We appreciate the personal and efficient service that we receive whenever we telephone the office to discuss our accounts. We do recommend Skipton to others.
Product Review:
Better range of products than competitors.
Oct 4 2018 - 15:43
Savings
Customer Service Review:
Prompt answer to questions asked. Quickly through security. Easy to understand explanations.
Product Review:
Considering the current financial climate and borrowing rates being low the products for savers are fair and competitive with other providers.
Oct 4 2018 - 15:17
Savings
Customer Service Review:
Our transaction was handled over the phone with the receptionist giving very helpful advice and completed in no time at all
Product Review:
Just what we needed the product is jus right for our investments
Oct 4 2018 - 15:15
Savings
Customer Service Review:
I was easily able to take out a new bond on maturity of existing bond.
Still awaiting cresting of on line service.
Product Review:
New 2 year bond at a fair rate.
Oct 4 2018 - 15:13
Savings
Customer Service Review:
Only had one small problem with them, so I contacted them by post. They sorted it and emailed a response to me within 48hrs.
Product Review:
Hassle free and reasonable rate of return
Oct 2 2018 - 04:41
Mortgage
Customer Service Review:
Could be quicker to review submitted applications and documents.
Product Review:
Rates could be lower. Rental coverage too high.