Customer Reviews for Skipton International | Page 5
Our overall score: 4.6/5
May 8 2020 - 08:59
Savings
Customer Service Review:
Easy format on the products and yes, I would recommend your products.
Product Review:
Good range of products but could be improved by better rates :-)
May 8 2020 - 08:46
Savings
Customer Service Review:
Very good service, during difficult times, iamperfectly satisfied
Product Review:
Great service, easy over the phone transations everyone is easy to talk to
and they always get things done properly.
and they always get things done properly.
May 8 2020 - 08:16
Savings
Customer Service Review:
I sent them an email. They could have simply replied. Instead they phoned me and took proactive action.
Product Review:
Excellent rates and first class service. I have many years of internet banking experience and this is the first time I have really been impressed by the service quality.
Product Review:
Disappointing interest rate :-( but it's a similar situation everywhere
May 8 2020 - 06:03
Savings
Customer Service Review:
Ready to answer calls and review the account interest rate over the phone
Product Review:
Attractive Savings Interest rate
May 6 2020 - 16:37
Savings
Customer Service Review:
Superb customer service as usual from Skipton but even more remarkable as it was delivered remotely. My whole experience since opening my bank account with Skipton has been first class and I do not hesitate to recommend them when the opportunity arises.
Product Review:
Good product with decent interest rate under historically low Bof E base rate and not too large a notice period.
May 5 2020 - 15:49
Mortgage
Customer Service Review:
professional and informative services. quick turn around with easy access to staff by phone and email
May 5 2020 - 04:13
Savings
Customer Service Review:
The log on process is a bit cumbersome.
Product Review:
Good
Product Review:
Retornos superiores a otros depósitos en libras
May 3 2020 - 19:07
Savings
Customer Service Review:
Transactions were handled in a very efficient way
Product Review:
Thought it was very good in the current circumstances
May 3 2020 - 08:24
Savings
Customer Service Review:
Timely response to my initial contact and queries.
Product Review:
Not much choice in the offshore fixed deposit market these days so cannot make a real comparison of products. This product rated 4 stars simply because when looking for a fixed deposit you always want higher returns than are on offer, no reflection on Skipton.
May 2 2020 - 14:24
Savings
Customer Service Review:
Brilliant service, clear and concise information.
Product Review:
Again clear and concise information
May 1 2020 - 23:56
Savings
Customer Service Review:
Had a problem with online login and needed to discuss a financial product.
Very quickly resolved in a courteous manner over the phone by a knowledgeable member of staff.
What I like is a real person answers the phone and deals directly with you, no press this and press that ... Great!
May 1 2020 - 18:25
Savings
Customer Service Review:
Efficient phone service plus good online banking portal, simple to log on but secure
Product Review:
Good interest rate for the products
May 1 2020 - 18:09
Savings
Customer Service Review:
Skipton have always been a pleasure to deal with, the staff are helpful and courteous, the only reason I did not give 5 was because I did not receive notification in advance that the bond was matureing. But I understand the difficult time we are all going through.
Product Review:
Excellent
May 1 2020 - 16:24
Savings
Customer Service Review:
Kim is very patient, and we have built a good rapport through many complicated changes
Product Review:
Disappointed with the interest rate drops... and now to be locked in at a lower rate on a 180 day account when a better rate came on a 120 day account. I think it should be permissible to switch down as well as up in circumstances and times such as these
May 1 2020 - 13:08
Savings
Customer Service Review:
I MUCH APPRECIATED BEING RUNG UP AND OFFERED AN UPDATE ON THE BEST ACCOUNT AVAILABLE.
Product Review:
Interest as good as can be expected in these times.
May 1 2020 - 12:45
Savings
Customer Service Review:
They dealt with my requirements efficiently and helpfully even though working remotely in these difficult times.
Product Review:
They made a helpful suggestion to change one of the products to one which is better for me.
May 1 2020 - 12:45
Savings
Customer Service Review:
We were in the process of changing our account for a better rate of interest. The lovely people at Skipton helped us through this with a first class service from start to finish. Thank you very much.
Product Review:
The lovely people at Skipton managed to offer us a better rate of interest than we were expecting so thank you very much.
May 1 2020 - 12:31
Savings
Customer Service Review:
They were very efficient - the service was great and communication was good. They carried out my requests quickly and efficiently
Product Review:
They offered a good alternative and were pro-active in offering it to their customers