Customer Reviews for Skipton International | Page 5
Our overall score: 4.6/5
Jun 6 2022 - 09:43
Savings
Customer Service Review:
They always provide a professional service and I have invested with them for a few years now. I would recommend Skipton International service.
Jun 6 2022 - 09:20
Savings
Customer Service Review:
They responded swiftly and efficiently to my query. Acted with the professionalism I have come to expect.
Jun 6 2022 - 09:06
Savings
Customer Service Review:
The response to requests is always very fast and very helpful.
Product Review:
Good rates copared to what is available else where and introduction of new dollar savings account is a great idea.
Jun 6 2022 - 08:59
Savings
Customer Service Review:
Always efficient. timely and accurate
Product Review:
Competitive rates, choice of fixed deposit length of time
Jun 6 2022 - 08:54
Savings
Customer Service Review:
A friendly, prompt and efficient service is offered.
Jun 6 2022 - 08:34
Savings
Customer Service Review:
Extremely helpful on the phone regarding the options available.
Product Review:
Money deposited is simply losing value
Jun 6 2022 - 08:23
Savings
Customer Service Review:
Very efficient service. Only criticism is letters of the same date/same signatory relating to the same transaction are sent in separate envelopes.
Product Review:
Jun 6 2022 - 07:30
Savings
Customer Service Review:
Treat loyal existing customers the same as new ones instead of offering lower savings rates in the hope that customers wont notice. How does this fit with mutual ethos ?
Product Review:
Wrote to advise of an inferior product rate instead of alerting me to a better option being available. At best misleading and close to giving wrong advice !
Product Review:
Jun 6 2022 - 06:06
Mortgage
Customer Service Review:
SKIPTON international has provided the adequate information and support throughout the mortgage process. This has made the process smooth and efficient.
Product Review:
Thank you for providing an efficient level of service
Jun 6 2022 - 04:29
Savings
Customer Service Review:
Efficiently and pleasantly agreed to change my account to a better interest earning one.
Jun 6 2022 - 02:00
Savings
Customer Service Review:
I was not informed of a better interest rate on another account, I had to contact Skipton to get transferred to a new account.
Product Review:
It pays a good interest rate.
Jun 6 2022 - 01:19
Mortgage
Customer Service Review:
Fast and simple process to get the approval done!
Product Review:
Competitive rate and low cost
Jun 2 2022 - 06:47
Savings
Customer Service Review:
`very good, all contact by phone or email has been dealt with both promptly and efficiently, they also offer good interest rates.
Product Review:
always good rates at time deposits are due for renewal
Jun 2 2022 - 01:57
Mortgage
Customer Service Review:
Everything is fast and efficient, though the part on surveying takes almost a month to complete and that may improve.
May 31 2022 - 21:10
Savings
Customer Service Review:
Great telephone service, questions answered very professionally.
May 31 2022 - 15:36
Savings
Customer Service Review:
Very efficient service when opening a new bank account. It was all completed within a week.
May 31 2022 - 11:51
Savings
Customer Service Review:
From past experience I find there policy of rolling over a deposit at the end of the prescribed term without out contacting the investor by email, prior to the term end inconvenient.
Product Review:
See previous comment. I feel that on long term deposits more communication would be helpful approaching termination periods.