Customer Reviews for Skipton International
Our overall score: 4.6/5
Nov 7 2019 - 10:42
Savings
Customer Service Review:
Really helpful office staff. The receptionist took the time to read my letter when I hand delivered my instructions to see if there was anyone who could deal with it immediately. There was and they made sensible suggestions.
Product Review:
I appreciate that Skipton has to react to changing market conditions in setting terms and rates. It is just a pain to have to have to close an existing account and open a new one. It is a labour intensive procedure both for your staff and customers.
Nov 7 2019 - 10:17
Savings
Customer Service Review:
No "pass the parcel"! call answered very quickly by a REAL person, no queues, no music, once upon a time most businesses were like this, alas no more.
Product Review:
quite good rate of interest
Nov 7 2019 - 09:31
Savings
Customer Service Review:
Skipton 's are always keep us informed of deadlines and new products in a good and timely manner.
Nov 7 2019 - 09:20
Savings
Customer Service Review:
This is an amazingly amateurish survey : Its first request was : Please review your recent experience with Skipton International. What "recent experience"? Although I am a customer of Skipton's, I have not had a "recent experience" - so what are you talking about??? And are you talking about how the staff :- (a) respond to customers? (b) demonstrate their product knowledge? or, perhaps, how the company advertises its product range? WHAT !!
What primary school pupil thought up this survey ?
Product Review:
Which of my Skipton products are you talking about ?
Nov 7 2019 - 09:10
Savings
Customer Service Review:
Easy to telephone and directly speak to someone instead of going thru an automatic exchange and the officer was very helpful.
Product Review:
Although interest rate is low, it is still one of the best on the market
Nov 7 2019 - 09:04
Savings
Customer Service Review:
Process went smoothly with no problems
Product Review:
Good
Nov 7 2019 - 08:46
Savings
Customer Service Review:
Professional staff. Very good customer relations.
Product Review:
Best interest rate in the island (although I could do with it being higher !). have used this product before and knew what I wanted.
Nov 7 2019 - 08:39
Mortgage
Customer Service Review:
We dealt with Shane Konken and he was very helpful, efficient, friendly which made our experience excellent.
Product Review:
Good
Nov 7 2019 - 08:25
Savings
Customer Service Review:
Friendly on the phone, whatever they have can I have some?
Product Review:
Nice and easy
Nov 7 2019 - 08:07
Mortgage
Customer Service Review:
The Staff were very helpful whenever we needed to contact them during our application
Product Review:
Good
Product Review:
PRODUCT IS BETTER FOR ME THAN ELSEWHERE. JUST WISH EVERY TIME I CHANGE MY ACCOUNT WITH YOU ID DO NOT HAVE TO HAVE A NEW ACCOUNT NUMBER
Product Review:
Excellent
Oct 12 2019 - 21:11
Savings
Customer Service Review:
Answered questions over the phone in reassuring way. Made it easy to apply to open new account.
Oct 12 2019 - 10:25
Savings
Customer Service Review:
Very friendly and efficient customer service. Would definately recommend Skipton to other people.
Product Review:
Good option in this era of low interest rates.
Oct 11 2019 - 09:55
Mortgage
Customer Service Review:
Amazing service from start to finish, really quick and easy.
Product Review:
Everything was so professional and easy.
Oct 11 2019 - 09:43
Savings
Customer Service Review:
The meeting I had with a member of staff was excellent - she couldn't have been more helpful. But I don't like the company's policy of not notifying clients when interest rates have gone up, so that without contacting the company at regular intervals to ask the question we don't know that we are getting considerably less interest than we could be.
Oct 11 2019 - 07:42
Savings
Customer Service Review:
Completely satisfied with the experience.
Product Review:
Average
Oct 9 2019 - 13:37
Mortgage
Customer Service Review:
initial quotes looked promising but then final offer was far short. Seemed inflexible despite my earnings . Person dealing with us, seemed disorganised
Product Review:
again unwilling to be flexible in lending money when my earning potential was unquestionable