Customer Reviews for Skipton International
Our overall score: 4.6/5
Product Review:
Would have liked a higher return but a sign of the times.
Jan 9 2019 - 05:02
Savings
Customer Service Review:
Expert guidance, excellent communication skills, expedient money transfer.
Easy manner.
Smiles.
Product Review:
Best interest rate in town which offers the guarantee of Skipton. And the efficient personal banking touch.
Thank you.
Thank you.
Jan 9 2019 - 04:36
Savings
Customer Service Review:
Nothing special or unexpected happened
Product Review:
nothing exceptional in terms of saving opportunities
Product Review:
Excellent
Jan 8 2019 - 22:28
Savings
Customer Service Review:
They handled my request to transfer my balances to the new higher interest bearing accounts over the phone efficiently and pleasantly. An improvement would be if Skipton automatically moved existing clients to these accounts rather than waiting for those clients to discover such accounts existed
Product Review:
As mentioned above, Skipton should automatically upgrade existing clients to the new accounts when they are available.
Jan 8 2019 - 15:50
Savings
Customer Service Review:
I live abroad i.e. not in the UK. In 2017 my fixed deposit account was due to mature. I do not have online or telephone banking set up and prefer the mail, Consequently the maturity notice I received arrived too late by mail to reinvest at the new rate for the new period.Skipton should allow a longer time for letters to be received outside the UK. I lost out, but eventually reinvested in a bond which was not what I really wanted and I did suffer some lost interest. Same thing happened in 2018, but I called Skipton to complain and a nice lady said I could still reinvest in the offered new bond with no loss of interest. So I did - hooray.
Jan 8 2019 - 15:09
Savings
Customer Service Review:
The team was friendly and helpful from the outset, answering any questions in a professional and patient manner.
Jan 7 2019 - 16:57
Savings
Customer Service Review:
Excellent products and always carried out instructions promptly. Although not in the control of Skipton higher interest rates would be appreciated.
Product Review:
Good products. Better than many on the island.
Jan 7 2019 - 10:01
Mortgage
Customer Service Review:
Paul at Skipton was amazing. Very helpfull. Was very quick at getting back to us. Provided us with all the info we needed.
Product Review:
They were able to give us the best offer and rate.
Product Review:
Good interest rate, but could be better
Jan 4 2019 - 22:34
Savings
Customer Service Review:
Telephone renewal, very efficient and pleasant lady. I have dealt with Skipton for many years and are definitely the easiest and most efficient
Offshore investment company
Product Review:
Reasonable rates and options for length of time of investment.
Jan 4 2019 - 10:12
Mortgage
Customer Service Review:
Fast responses. No hassle and always knew what was going on
Product Review:
For an expat the offer was the best I could find
Jan 3 2019 - 12:41
Savings
Customer Service Review:
Very straightforward to deal with this company.
Product Review:
Good
Jan 3 2019 - 09:50
Savings
Customer Service Review:
It's a pleasure dealing with your staff.
They are, pleasant, efficient, and effective.
Long may this continue.
Product Review:
Good
Jan 3 2019 - 08:30
Mortgage
Customer Service Review:
Lorraine at Skipton in Jersey was willing to work to tight deadlines and delivered and exceptional and friendly service throughout! Thanks to Skipton I managed to secure a dream home!
Product Review:
Excellent
Jan 3 2019 - 08:08
Savings
Customer Service Review:
I love the fact that I can call them on the phone, it's a real person I talk to.I answer a few security questions and hey presto my requests are fulfilled. Fantastic.
Product Review:
Better interest rates than most other banks.
Jan 3 2019 - 07:10
Savings
Customer Service Review:
Knowledgeable and professional staff.
Whether on the phone or in person, everyone we came in contact with was extremely helpful.
We would definitely recommend Skipton.
Product Review:
Extremely straight forward process to open the account .
Regular letters giving update.
Regular letters giving update.
Jan 2 2019 - 18:00
Savings
Customer Service Review:
A very helpful guy that explained clearly about the different accounts there was available , was made to feel very welcome .
Product Review:
Explained very well and made to feel at ease
Jan 2 2019 - 18:00
Savings
Customer Service Review:
The reply to any enquiry was quick and accurate moreover we received an email once the relevant information had been received by you by snail mail. We couldn't expect more.
Product Review:
It was the best I could find in the circumstances. Your fifth star would have been awarded with a higher interest rate but then that's not your fault.
Jan 2 2019 - 17:03
Mortgage
Customer Service Review:
Clear guidance and if they didn't know they were honest
Product Review:
good mortgage chat and clear guidance with mortgage advisor