Customer Reviews for Skipton International | Page 2
Our overall score: 4.6/5
Product Review:
Would like higher interest
Sep 7 2020 - 15:38
Savings
Customer Service Review:
Excellent service. Made the process very smooth for the client.
Product Review:
Good interest rate in the climate
Sep 7 2020 - 15:23
Savings
Customer Service Review:
Spoke to a lady called Kim from brunch stream Lee helpful very impressed with her service
Sep 6 2020 - 11:33
Savings
Customer Service Review:
Renewed bond effortlessly with instructions provided on form
Product Review:
1 year Fixed term savings bond
Sep 4 2020 - 10:56
Savings
Customer Service Review:
Friendly, polite and efficient that wins the absolute confidence of the customer
Product Review:
Flexible and with a good average interest rate.
Sep 3 2020 - 05:24
Savings
Customer Service Review:
Always very efficient, polite, responsive and helpful!
Product Review:
Great interest rates in the current economic climate.
Sep 1 2020 - 12:37
Savings
Customer Service Review:
The administrators are professional & always courteous.
Product Review:
Excellent products with very good rates of return!
Aug 20 2020 - 07:40
Mortgage
Customer Service Review:
Great service and very helpful team but duo to covid restriction all process had to be done over the phone and email.
Product Review:
Good
Aug 13 2020 - 10:19
Mortgage
Customer Service Review:
Lucy was fantastic start to finish. She kept me constantly updated and was professional throughout. Even during lockdown, she made the process run smoothly! I will recommend using Skipton to others.
Product Review:
Excellent
Aug 13 2020 - 04:13
Mortgage
Customer Service Review:
Quick process and good support from Lucy, some communication issues with regards to the early settlement fee but this was resolved quickly
Product Review:
Good
Aug 11 2020 - 15:38
Savings
Customer Service Review:
Very knowledgeable, professional, and helpful staff.
Product Review:
Best rate on offer offshore.
Aug 11 2020 - 12:31
Savings
Customer Service Review:
Very efficient service renewing by telephone my term deposit. I received a prompt response to my call and my questions were answered professionally.
Product Review:
Competitive savings product
Aug 10 2020 - 19:37
Savings
Customer Service Review:
My direct personal telephone contact with Kim was outstanding. Over many years she gave advice and actioned my requests correctly and with speed. I hope that a member of Skipton staff will be allocated to me to take her place.
Product Review:
In the majority of cases your terms were better than others.
Aug 10 2020 - 09:04
Mortgage
Customer Service Review:
Lorraine was so helpful every step of the way. she kept us up to date with where our mortgage applicatrion was in the process the entire time. Even when we wanted to complete a week early that was no problem and she had everything ready for us ahead of schedule.
Product Review:
Good
Aug 10 2020 - 05:09
Savings
Customer Service Review:
My new account was opened quickly being an existing customer. Staff polite, efficieny and helpful on the phone.
Product Review:
Best interest rate available
Aug 8 2020 - 13:50
Savings
Customer Service Review:
The team at Skipton are friendly, personable, efficient, and relate to their customers wonderfully well. This is a highly professional financial services organisation that still has the personal touch. I recommend them without reservation.
Product Review:
I would have welcomed a warning that I was about to miss my notice maturity deadline.
Product Review:
Good
Aug 7 2020 - 20:24
Savings
Customer Service Review:
Setting up and logging in was very difficult. However the assistance given by your staff on the telephone was excellent and enabled me to sort my problems quickly
Product Review:
setting up and logging in very difficult compared with other online bank systems
Product Review:
Excellent