Customer Reviews for Skipton International | Page 2

Perfect, efficient, friendly service despite problems with the telephone service. Instructions given were very clear and promptly confirmed by email. New account arrangements made with ease and rapidly implemented. Registering for online banking smooth and straight forward. Professional interactions over the phone blended with a sense of humour and an obvious willingness to ensure our needs were met.

Simple process

I would recommend skipton and thank the staff for their efficiency.

Staff always available and very helpful & clear, will definitely continue to use your services.

Outstanding customer service - We have stayed with Skipton for this reason. Nothing is too much to ask, the team in Jersey are excellent. Have already recommended to friends, family & colleagues.

Phone answered promptly and not left hanging on and passed from pillar to post like other banks/building societies. Query answered immediately. No problems whatsoever.

Efficient. Easy to deal with

Definitely use them again. Staff are very helpful. Forms are simple and user friendly. I act on behalf of the investor and they have made third party authority easy. Investment rates are very attractive.

I am very pleased so far all questions regarding your savings have been answered fully and clearly and you service has been prompy.

Excellent customer service from staff who knew what they were talking about, with no fuss.

Good communication by traditional mail!

Very helpful and understanding nothing was too much trouble.

Very helpful! Although I do find setting up the online system daunting. However every time I ask for help, the staff gently guide me through.

yes

Very good communications, even after a minor hiccup. Friendly and responsive staff who seem to appreciate customer commitment and probably loyalty. Good straightforward hard copy documents, promptly delivered.