Customer Reviews for Skipton International | Page 12
Our overall score: 4.6/5
Jun 6 2022 - 02:00
Savings
Customer Service Review:
I was not informed of a better interest rate on another account, I had to contact Skipton to get transferred to a new account.
Product Review:
It pays a good interest rate.
Jun 6 2022 - 01:19
Mortgage
Customer Service Review:
Fast and simple process to get the approval done!
Product Review:
Competitive rate and low cost
Jun 2 2022 - 06:47
Savings
Customer Service Review:
`very good, all contact by phone or email has been dealt with both promptly and efficiently, they also offer good interest rates.
Product Review:
always good rates at time deposits are due for renewal
Jun 2 2022 - 01:57
Mortgage
Customer Service Review:
Everything is fast and efficient, though the part on surveying takes almost a month to complete and that may improve.
May 31 2022 - 21:10
Savings
Customer Service Review:
Great telephone service, questions answered very professionally.
May 31 2022 - 15:36
Savings
Customer Service Review:
Very efficient service when opening a new bank account. It was all completed within a week.
May 31 2022 - 11:51
Savings
Customer Service Review:
From past experience I find there policy of rolling over a deposit at the end of the prescribed term without out contacting the investor by email, prior to the term end inconvenient.
Product Review:
See previous comment. I feel that on long term deposits more communication would be helpful approaching termination periods.
May 31 2022 - 11:01
Savings
Customer Service Review:
I had not made contact with Skipton in several years (am living in Thailand) and, on reviewing old letters, decided it was way past time to get organised with online banking. Due to living in Thailand and/or the Covid situation, I'd had no recent letter ref online banking. Shirley ran me through the online system, updated me as to interest-bearing accounts and that I'd get an email ref setting up the online banking. I received the email and set it up with ease. However, it was rather daunting to find I'd missed recent letters, but I doubt that's Skipton's fault.
Product Review:
I'm talking about a very old 'Intnl Inv account' that has generated little to no interest in recent years. I don't believe I'd been updated as to recent new accounts.
May 31 2022 - 09:50
Savings
Customer Service Review:
No problems. Handed in a letter of instruction and it was acted upon quickly with paperwork to confirm send timeously
May 31 2022 - 09:09
Savings
Customer Service Review:
On line opening of a new account was so quick and easy.
Product Review:
Easy self service banking.
May 31 2022 - 09:07
Mortgage
Customer Service Review:
The process of application is in general fuss-free.
Product Review:
10% of early repayment without extra charges
May 31 2022 - 09:05
Savings
Customer Service Review:
Pro-active and helpful. Trying to open an international account from our home country is painful. Getting the necessary "verification of person and address" is mostly impossible or difficult and expensive. Skipton International were able to VERIFY us both using Zoom! Brilliant. Innovative. Practical. Straightforward. Sue Sheppard, the member of staff dealing with us was very proactive. Thank you, Sue.
Then, once opened, the online facility is intuitive, user friendly and secure. A big plus again!
Product Review:
Market leading interest rates at a time when every penny counts.
May 31 2022 - 08:51
Savings
Customer Service Review:
The person responding to my telephone call was courteous, friendly and efficient.
Product Review:
An advantageous change in service was proposed to me which I had not known about.
May 31 2022 - 06:33
Savings
Customer Service Review:
My personal opinion about contacting Skipton International by phone, is that I have found it's staff to be friendly, courtious and professional at all times. They have also been timely and helpful with wtitten enquiries.
Product Review:
I have done on the previous page
May 31 2022 - 06:03
Savings
Customer Service Review:
It is always easy to get information and get things done over the phone.
May 31 2022 - 04:50
Savings
Customer Service Review:
Excellent service, very helpful and efficient. Keep up the good work.
Product Review:
Very easy and informative website.
May 31 2022 - 04:01
Savings
Customer Service Review:
I am so happy that having had exceptional service from Jan & Kim for many years I have found MrShane Konken.
We are in California( awkward time difference) & he goes above & beyond to continue a personal service that I’ve enjoyed over the years.
Product Review:
Interest has been exceptional in comparison with banks . It is not so good at the moment but am giving it time
May 31 2022 - 03:47
Savings
Customer Service Review:
Helpful staff. Prompt answer to my call. Very pleasant and easy to understand.
Product Review:
May 30 2022 - 20:30
Savings
Customer Service Review:
Very helpful friendly staff and offered information on different deposit rates on offer..
Product Review:
Rates offered were competitive.
May 30 2022 - 19:37
Savings
Customer Service Review:
I have found the people i have dealt with very efficient and extremely polite
Product Review:
It provided me with what I wished to have.