Mortgage Sales Administrator

Overview

We are looking for a motivated individual to join our successful mortgage sales team based in our Guernsey office.

As a full-time Mortgage Sales Administrator, you will play a crucial role in supporting the mortgage sales team in providing exceptional service to clients. You will be responsible for various administrative tasks, this role would suit an individual who is looking to develop their skills and knowledge in the world of mortgages.

Closing date for applications: 20 May 2024

Required Skills

• Strong organisational skills with the ability to manage multiple tasks simultaneously and prioritise effectively. 
• Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues. 
• Attention to detail and accuracy in document review and data entry. 
• Contribute actively to group efforts and support team objectives.
• Dedicated to delivering exceptional customer service experiences. 

Key Responsibilities

• Review mortgage applications, ensuring all requested documentation is provided and ensuring completeness and accuracy of paperwork. 
• Serve as point of contact for clients and intermediaries throughout the application process. Communicate updates, request additional information as needed, and provide support to address client inquiries and concerns. 
• Maintain accurate records of client information, mortgage applications, and communications in the company's database.
• Be an integral part of the sales team, ensuring the smooth running of administrative tasks.
• Stay informed about the mortgage industry regulations and compliance requirements. Ensure all activities adhere to legal and regulatory standards to mitigate risks and maintain integrity.